Product Support
Firmware Releases
AXM-WEB-PUSH
AXM-WEB2
AcuRev 2000
AcuLink 810
Acuvim IIV3
AXM-WEB-PUSH Firmware Releases
Release date May 21, 2020
New Features:- Support Remote Access, access the meter remotely via SerialNumber.accuenergy.io
- Fixed an error in post file header for THD_I
- Fixed a bug in BACnet-IP communication respond intermittently in rare cases
- Fixed a bug where register foreign device fails periodically
Release date August 9, 2019
Bug Fixes:- Fixed a bug that could cause timezone setting to be incorrect
Release date: June 13, 2019
New Features:- Support STMP SSL to be on, off or auto
- Support delete datalogging files from webpage directly
- Support configurable datalogging parameters
Release date: May 17th, 2019
New Features:- Support WiFi password as blank
- Support import and export of configuration as a file
- Fixed a bug that causes incorrect datalog file to be created
- Fixed a bug that causes DNP3.0 time sync to be incorrect
Release date: August 27, 2018
New Features:- Add network diagnostic tools to check network connectivity and issues
Release date: April 12, 2018
New Features:- Support data visualization on real-time and energy parameters over historical logging
- Support test email function for SMTP setting validation
- Display BSP version on webpage
- Support remote over-the-air firmware update
- Update cybersecurity for Denial of Service susceptibility
- Fixed a bug that could cause memory leak in some cases
Release date: December 18, 2017
New Features:- Support New Protocol: SNMP V2 and trap.
- Prompt user to reboot module after setting change.
- Add HTTP access to webpage in addition to HTTPs access only
Release date: November 14, 2017
New Features:- Add following parameters in data post protocols:
- Four Analog Input channels:
- Frequency
- Per phase, even and odd voltage/current Total Harmonics Distortions (THD)
- Datalogging frequency can be configured up to 15 seconds. All measurements can be logged every 15 seconds
- Data posting protocols include HTTP, HTTPs and FTP post intervals can be configured to up to 15 seconds.
- Support sFTP data storage server locally on module. User can access historical datalogs from sFTP server.
- Support Proxy server settings – In enterprise or high-security network, proxy server is used for routing web traffic, such as data post or remote access to meter.
- Compliance with latest security protocols such as TLS 1.2, AES.
- Add Copy Serial Number function in AcuCloud connection page, simplify AcuCloud registration process
- Support unlimited Modbus-TCP/IP simultaneous connections
- Support System Log- Provide export of system performance log to enable easier investigation after error/bugs/issues occurs. User can download the log and send to Accuenergy support team for quick determination of root cause of most issues.
Release date: November 14, 2017
New Features:- Now user can access meter’s webpage without knowing it’s IP address. By typing in “http://SerialNumber.local” (e.g. http://AM16001122.local) when meter and access device such as computer or smartphone is in same network.
- If DHCP is enabled on meter, and directly connect meter with computer, the webpage can be accessed by typing in “http://SerialNumber.local” in browser directly.
- Fix detection of ethernet cable connection status
Release date: June 26, 2017
New Features:- Add phase angle diagram on webpage – User is able to view phase angle diagram and determine wiring issue directly from webpage
- Add CT polarity setting to webpage – Reverse CT polarity directly from webpage when there’s installation error on CT direction. This setting eliminates the need to physically reverse the CT polarity and interrupt operation.
- Add sequence component diagram on webpage
- Support time configuration directly on webpage
- Add Clear Post Files function, user can clear the backup datalog files from webpage
- Add AcuCloud Facility Energy Metering Platform setup page, enable meter to connect to AcuCloud with simple registration process
AXM-WEB2 Firmware Release
Release date: February 13th, 2023
Feature Update:
- Support NTP in Fast Read Mode
- Support 50ms Fast Logging
- Support Phase Selection to allow the user to change the voltage reference for the current inputs to help correct CT phase misalignment.
Bug Fixes:
- Fixes bug with module disk space management during 50/100ms Fast Logging.
- Fixes bug on the waveform plot error at 128 samples/cycle.
- Fixes bug that displays all supported baud rates on the meter settings.
Release date: September 9th, 2022
Feature Update:
- Compatibility support Acuvim II V3.
- Support SFTP protocol in post channel configuration.
- Support PTP Time synchronization protocol.
- Support Google IoT for integration with Google IoT Core.
- Support FTP post directory which allows users to configure the exact directory to post data.
- Add configurable names for the Relay Output.
- Support Wi-Fi SSID list available to be sorted by signal strength.
- Support eMMC Health Status on the About page.
Bug Fixes:
- Fixes a bug with the DI Status alarm status display (ON/OFF).
- Fixes a bug with the time sync button on the web page.
- Fixes a bug with the current phasor lengths for the phase angle readings.
- Fixes a bug with the Reactive Energy unit displayed incorrectly via BACnet IP.
- Fixes a bug with the Power Quality settings not displayed properly some models of the Acuvim II.
Release date: July 12th, 2021
Feature Update:
- Add Remote Access ping interval of 60 and 600 seconds to help limit the data usage when remote access is enabled
- Support remote access de-register option.
- Support Reset to Factory default which allows users to reset all WEB2 related settings back to default.
- Support I/O modules in Ethernet/IP protocol.
Bug Fixes:
- Fixed a bug relating to multiple users logging into web interface.
- Fixed a bug with clearing the meter event log.
- Fixed a bug with changing role permissions for different users.
Release date: April 14th, 2021
Feature Update:
- Compliance with IEC 62443 Cybersecurity Standard. Additional security related configurations are added, such as allowing the user to create multiple users with configurable roles and permissions.
- Support DNP File Transfer
- Support 100ms datalogging interval via Fast Logging
- Backwards compatibility with IEC61850 Edition 1 while Edition 2 is supported
- Support HTTP username and password authentication method
- Add Wi-Fi signal strength to WiFi SSID list, allowing user to determine optimal WiFi SSID to connect to.
- Add configurable names for Digital Input
- Add Phasor diagram in Fast Read Mode.
- Add scaling multiplier configuration for Pulse and Analog Inputs.
Bug Fixes:
- Fixed a bug when importing whitelist.
- Fixes a bug with deleting files for an SFTP user.
Release date: March 4th, 2021
Bug Fixes:
- Fixes a bug when the disk usage reaches capacity.
Release date: October 20th, 2020
Bug Fixes:
- Fixed a bug with BACnet IP Who-Is response via WiFi.
Release date: May 13th, 2020
Bug Fixes:
- Fixed a bug in IPv6 address display issue when bridge mode is enabled
- Fixed a bug in EtherNet/IP port configuration
Release date: April 9th, 2020
New Features:- Support more parameters to be configured as triggers in SNMP Trap
- Add monitor and stats for disk usage
- Improve user interface in Emergency Mode
Release date: November 20th, 2019
New Features:- Support Ethernet/IP protocol with integration to Allan Bradley and Rockwell Automation PLCs and systems
- Trendlog supports 1-second interval data logging for the past 3 months on all instantaneous parameters and 1-minute interval on all energy parameters for 3 years without user to initiate data logging
- Fixed a bug in DNP 3.0 protocol time-sync error
Release date: October 11th, 2019
New Features:- Support datalog file length in one-hour interval
- Improved performance and monitoring on Modbus-TCP under multiple 20ms-level queries
- Support OTA Auto-firmware update
- Fixed a bug that prevents back configuration file being generated
- Fixed a bug that prevents applying local configuration file being applied
- Fixed a bug that prevents IEC 61850 CID file being uploaded
Release date: September 6th, 2019
New Features:- Support dual RJ45 ports daisy-chain topology
- Support RSTP protocol for high availability and connection backup over ethernet connection
- Support meter base firmware update via webpage and OTA update
- Support reboot meter base via webpage
- Support WPA Enterprise and WPA2 Enterprise, 802.1x authentication in WiFi communication channel
- Support Rate of Change of Frequency adjustment under fast read mode
- Fixed a bug in Trendlog storage size configuration
- Fixed a bug in exporting the configuration file
Release date: August 13th, 2019
New Features:Support advanced configuration on webpage:
- Metrological settings
- Digital inputs, Digital outputs
- Analog inputs, Analog Outputs
- Alarm
- Waveform capture conditions
- Custom Modbus registers
- Fixed a bug that causes a reading error in IEC61850 protocol
- Fixed a bug in Trendlog shows negative energy value
Release date: July 8th, 2019
New Features:- Support IPv6 network
- Support individual and bulk datalog files to be deleted from webpage
- Support datalogging selection of each individual parameters
- Support datalogging of Maximum, Minimum, Average of every parameter in each interval
- Support WiFi connection without password
- Support SMTP configuration with SSL on, off and auto, compatible with most of SMTP server from users and organizations
- Fixed a bug for Unsaved error prompted on saved settings on webpage
Release date: May 28th, 2019
New Features:- Support remote device access function, the user is able to access the meter’s webpages anywhere without opening firmware wall or port forwarding
- Support downloading SNMP MIB file from meter’s webpages
- Support downloading BACnet-IP EPICS file from meter’s webpages
- Support meter and communication configuration import and export. Reduce mass deployment configuration time significantly
- Support waveform captures to be displayed on webpage directly
- Simplify COMtrade file downloading mechanism from the webpage. Now user can download COMtrade waveform log with a single click
- Support COMtrade file to be posted via FTP protocol
- Fixed a bug that prevents error message not to be displayed
- Fixed a bug that prevents diagnostic file to be downloaded
- Fixed a bug in DNP3 time sync
- Fixed a bug in IEC61850 protocol configuration page with CID file download
- Fixed power reading on the Dashboard page
Release date: February 27th, 2019
New Features:- Add support for IEC 61850 protocol with 2nd edition
- Support over-the-air firmware update
- Improve fast-reading mode performance for 100ms Modbus-TCP update and response rate
- Fixed a bug on incorrect port number can be saved on Webpage
Release date: January 14th, 2019
New Features:- Add wiring configuration to meter web UI with corresponding voltage and current phase logics
- New UI design to make meter measurement, configuration display more user-friendly
- Fix accuracy of one-second level datalogging time-stamp
- Fix an issue that causes alarm-triggered email delay
AcuRev 2000 Firmware Release
Release date: December 11, 2017
- Compliance with latest security protocols such as TLS 1.2, AES.
- Support sFTP data storage server locally on module. User can access historical datalogs from sFTP server.
- Support Proxy server settings – In enterprise or high-security network, proxy server is used for routing web traffic, such as data post or remote access to meter.
- Add following parameters in data post protocols:
- Frequency
- Per phase, even and odd voltage/current Total Harmonics Distortions (THD)
- Support System Log- Provide export of system performance log to enable easier investigation after error/bugs/issues occurs. User can download the log and send to Accuenergy support team for quick determination of root cause of most issues.
- Prompt user to reboot module after setting change
- Add Copy Serial Number function in AcuCloud connection page, simplify AcuCloud registration process
- WiFi password length update to 64 Characters
AcuLink 810 Firmware Release
Release date: May 21, 2020
New Features:- Support scanning BACnet device and points, then provide users with complete template without knowing or using EPICS file of devices in the network
- Support Virtual meter to be added as device. Each virtual meter can have multiple parameters, each parameter is calculated from user-configured formula and other meter’s reading. Similar to other physical devices, virtual meter’s data can be logged, and logs can be posted via HTTP, FTP and MQTT
- Support 802.1x radius enterprise level authentication in WiFi
Release date: April 22, 2020
New Features:- Support configuration of outbound traffic network routing
- Improved display format of Mbus device serial number
- Add Device Type, Reading Time in Mbus device list
- Support filter on Mbus device list
- Mbus device can be added to logger automatically after the discovery
- Fixed a bug in MQTT posting interval not following configuration
- Fixed a bug in Mbus which cause scanning to be slow
Release date: March 18, 2020
New Features:- Support BACnet-IP Whois scanning of network. User is able to add found devices to device reading list. No EPICS file is required.
- Support SNMP gateway- Convert any Modbus,BACnet and Mbus devices to be readable by SNMP system. MIB file will be generated by AcuLink 810 for each device.
Release date: March 18, 2020
New Features:- Support scan for Modbus-RTU devices with multiple Parity at same time
- Support Proxy network setting
- Add an identifier in post file to simplify server’s identification of multiple AcuLink 810 posting at same time
- Fixed a bug in the time synchronization process
Release date: March 18, 2020
New Features:- Support Rapid Logger- logging interval up to 1-second
- Support MQTT protocol for IoT applications
- Support built-in eight pulse counters (digital inputs) to be read via Modbus-TCP and BACnet-IP
- Support data type INT64, signed integer in Modbus device template
Release date: November 1, 2019
New Features:- Support and compliance to SunSpec
- Support create and edit device template file in AcuLink 810 web interface
- Fixed a bug in preventing alarm notification email to be sent
Release date: September 12, 2019
New Features:- Support built-in AcuMesh
- Support Remote Device Access. User is able to access AcuLink 810 remotely via SerialNumber.accuenergy.io
- Support BACnet-gateway. Modbus devices are available to be polled via BACnet-IP as virtual devices
- Support data acquisition from BACnet-MS/TP devices
- Fixed a bug in digital input value is not available in AcuCloud
Acuvim IIV3 Firmware Release
Release date: May 24, 2023
Feature Updates:- N/A
- Fixes bug where the Digital Output on the AXM-IO2 does not output when used to trigger alarms.
- Fixes bug with the TOU max demand displaying incorrectly.
- Fixes bug with the TOU energy accumulating incorrectly.
- Fixes bug with the milli-second timestamp used in the meter for alarming, power quality events.
- Fixes bug where the back light time setting cannot be set to 0 which allows the back light to always remain on.
- Fixes bug that displays the line-line voltage incorrectly if it is unbalanced.
Release date: Jan 17, 2023
Feature Updates:- N/A
- Fixes bug with the sequence component parameters displaying values with no load connected.
- Fixes bug with energy accumulation when using PRE3 (1 Wh resolution) energy mode.
- Fixes bug with AND alarm logic where the alarm does not clear correctly.
- Fixes bug with the energy reading in the SunSpec registers.
Release date: Dec 09, 2022
Feature Updates:- Support phase selection on the meter, this allows users to change the voltage reference for the current inputs to help correct CT phase misalignment issues.
- Support meter reboot page in the meter system settings, this page is required to allow users to reboot the meter after configuring the phase selection settings.
- Fixes bug with the phase angles not matching the load type. In this case when the load type is inductive the current angles were not lagging the voltage angles.
- Fixes a bug relating to the BACnet MSTP where the communication stops after a few hours and a power cycle is needed to restore the communication.
- Fixes bug with the BACnet database revision where the revision was not updated correctly.
- Fixes bug on the waveform capture with the event timestamp does not match the actual trigger point in the waveform.
- Fixes bug with the page sequence on the meter display where the system settings would appear when scrolling through the network pages.
- Fixes bug with the meter password resetting after a power cycle.